Managed Services

Transform Operations, Drive Sustainable Growth
with Precision and Innovation

Stop Wasting Time and Money.
Start Growing.

Are inefficient operations, outdated systems, and rising costs holding your business back?

Alonsera's Managed Services solve operational complexities, freeing you to focus on growth. We transform operations, enhance security, and boost customer satisfaction, all powered by cutting-edge AI and machine learning.

In partnership with

Alonsera Managed Services:
What You’ll Achieve

  • Lower Costs


    Reduce operational expenses by 20-50% through AI-powered automation and optimized resource allocation.

  • Increased Efficiency


    Streamline processes, eliminate bottlenecks, and empower your team to do more with less.

  • Better Customer Experiences


    Deliver personalized, data-driven interactions that build loyalty and drive revenue.

  • Reduced Risk


    Strengthen your security posture, ensure compliance, and protect your business from costly disruptions.

  • Scale with Confidence


    Gain the flexibility to scale your operations up or down as needed, without the burden of hiring and training new staff.

We Deliver Results, Not Just Promises

We don’t just offer managed services; we offer a strategic partnership focused on achieving your specific business goals.

Our AI-powered solutions, combined with our team of seasoned experts deliver measureable results.


Proven
Measurable Results

  • 30% Cost Savings

  • 40% Increase in Leads

  • 50% Faster Processing Times

  • Enhanced Cybersecurity

What We Do:
A Holistic Approach to Operational Excellence

We transform your business with a comprehensive suite of managed services, using AI to optimize both
customer experience (front-office) and operational efficiency (back-office).

  • Advise

    Leverage our assessments and methodologies to inform strategic recommendations that drive business transformation.

  • Transition & Deliver

    Work with functional and technical experts and industry analysts with our core delivery teams to drive process improvement.

  • Manage

    Address evolving business needs and adjust baed on business imperatives.

  • Operate & Optimize

    Optimize and continually improve key functions to achieve business goals, enabling executives to focus on core business.

Back Office Solutions



  • We provide a clear and comprehensive view of your financial position, ensure compliance, optimize tax strategies, and enhance efficiency through automation.

    • Automated invoice processing with anomaly detection and predictive financial analysis.

    • Financial planning and reporting with integrated insights.

    • Specialized transaction processing and risk management for fund services.

    • Tax planning and compliance optimization.

    • Timely and consistent month-end close processes.

    • Integration of financial management, investing reporting and tax services.

    • Efficient tax calculations and filings.

    • Enhanced data analytics and comprehensive financial reporting.

  • We safeguard your business from cyber threats, ensure regulatory compliance, proactively manage risk, and protect sensitive data.

    • Threat detection and incident response solutions.

    • Risk assessment, continuous monitoring, and compliance auditing.

    • User authentication, access control, and fraud prevention measures.

    • Proactive security operations management.

    • 24/7/365 monitoring and threat mitigation.

    • Effective cyber crisis management.

    • Advanced machine learning for enhanced protection.

    • Regulatory compliance.

  • We ensure reliable, secure, and optimized IT infrastructure and applications, improving performance and minimizing downtime.

    • Monitoring, predictive maintenance, and performance optimization for applications.

    • Intelligent resource allocation and automated system management for infrastructure.

    • Managed business applications, infrastructure, and user experience.

    • Trustworthy backup and recovery systems.

    • 24/7/365 service desk.

    • Break/fix management and advanced app development and integrations.

  • We streamline HR processes, ensure compliance, optimize talent management, and enhance employee satisfaction.

    • Talent acquisition, onboarding, and engagement solutions.

    • Payroll processing for accuracy and efficiency.

    • Payroll management and timely issue resolution.

    • Payroll tax compliance.

    • Streamlined HR operations.

    • Benefits program management.

    • Onboarding and off-boarding standardization.

Front Office Solutions

  • We improve sales effectiveness, boost lead conversion rates, and optimize the sales cycle.

    • Enhanced customer insights, lead scoring, and sales process optimization.

    • Automated lead generation, qualification and nurturing.

  • We increase marketing ROI, improve customer engagement, and drive targeted traffic and conversions.

    • Targeted audience segmentation and content personalization.

    • Real-time campaign monitoring.

    • SEO, content management, and website personalization.

    • Podcast studio (production, distribution, promotion)

  • We enhance customer satisfaction, reduce support costs, and improve efficiency.

    • Intelligent call, email and chat routing.

    • Automated issue resolution and personalized support.

  • We increase sales conversions, reduce fraud risk, enhance the customer shopping experience, improve customer retention, boost brand loyalty, and drive repeat purchases.

    • Personalized product recommendations, fraud detection and personalized shopping experiences.

    • Loyalty and engagement campaigns based on customer behavior analysis.

Powering Your Success:
Our Resources & Capabilites

  • Clients Served: 170+

    Resources:

    • 4 Countries

    • 12 Delivery Centers

    • 560+ Business Process Outsourcing Resources

    • 120+ Certified Public Accountants

  • Clients Served: 750+

    Resources:

    • 950+ IT Professionals

  • Clients Served: 170+

    Resources:

    • 250+ Certified Security Professionals

  • Clients Served: 100+
    20,000+ Client employees supported monthly

    Resources:

    • 60+ Human Resources Professionals

  • Clients Served: 550+

    Resources:

    • 900+ Customer Experience Professionals (Data, AI and Customer Experience Platforms)

Real-World Results: See the Alonsera Difference

These aren’t just numbers; they’re transformation.
Here’s a glimpse of what Alonsera Managed Services can do for your busines.

UK-Based eCommerce Company

Challenge:
Stagnant sales and a struggling brand.

Alonsera Impact:
Skyrocketed sales by 52% and dramatically improved customer satisfaction
(NPS from 3.4 to 4.9).

Global Insurance Brokerage

Challenge:
Drowning in paperwork and inefficient processes.

Alonsera Impact:
Boosted email task efficiency by 70% and cut document processing time in half (50%).
Increased operational productivity by up to 80%.

Venture-backed Food Packaging and Waste Reduction Company

Challenge:
Lacked financial clarity and strong security.

Alonsera Impact:
Established financial clarity for future fundraising, enhanced security posture, and slashed operational burdens.

US Based Financial Services Firm

Challenge:
High operational costs adn limited lead generation.

Alonsera Impact:
Reduced operational costs by 30% and
generated a 40% surge in leads and conversions.

Large Platform Company with
Over 10 Subsidiaries

Challenge:
Major security breach due to outdated systems.

Alonsera Impact:
Fully contained the breach in just 72 hours and built a robust, modern IT network to prevent future attacks.

Don't Wait. Transform Your Operations Today.

Contact us to get a free consultation.